FAQ - Shopping Cart
How does the shopping cart work?
The shopping cart works by listing all your products in categories on your website. Users can browse or search for your products and add them to a shopping cart. When they are ready to checkout they will be asked to "Sign Up" and supply contact details. Next they will enter credit card details or bank details into a secure PayPal payment page. Once processed, a thank you page will display and an order summary email will be sent to them. You will receive an email with the order details and you can process the products to be shipped.
The shopping cart has an administration page that allows you to add new products, remove products, and add prices and photos. You can also set quantities for each of your products, this ensures out of stock products can no longer be ordered from the website. The shopping cart contains many features including; different shipping costs based on weight of products, manage your members, and send newsletters.
Samples of shopping carts:
How do I add a new product?
The shopping cart has a administration system that allows you to manage all your products & customers.
- Login to your shops admin page: http://www.yoursite.com.au/shop/manage/
- Click on the "Catalogue" Tab
- Your main categories are displayed here, click on the main category you want to add a product to.
- If your product has multiple parts that are sold separately click "add new sub category" (Eg. a dinner set)
- If your product is a single item click "Add new product" (Eg. a plant pot)
- The add new product screen has many options, the following are required:
Name
Weight
Pre-tax retail price:
Tax Option
Quantity
Default Category
Catalogue (Always tick "Home" and any categories you want the product to appear in)
Short description: - Press Save
- Return to the top of the screen and select 2.Images.
- Browse for your photo on your computer
- Give the photo a caption
- Click Save.
- Repeat to add additional photos.
How do I make a product on sale?
Login to your shops admin page: http://www.yoursite.com.au/shop/manage/ - Click on the "Catalogue" Tab
- Find your product under main categories
- Click the "Edit" icon next to your product (
) - Scroll down to find: Reduction amount:
- Enter the discount value, eg. 5.00 for $5 off the original price.
- Tick "Mark this product on-sale"
- Click "save" at the bottom of the page.
How do I manage orders?
Login to your shops admin page: http://www.yoursite.com.au/shop/manage/ - Click on the "Orders" Tab
- You can change the status of an order using the drop-down box in the top-left.
- When you select a new status from the list a email will automatically be sent to your customer.
For example if you mark their item as "Shipped" they will get an email saying, your item has now been shipped to your address...
How do I signup for PayPal?
- go to this website:http://www.paypal.com.au
- click signup on your left
- select a business account
- Follow the instructions on screen, you can use your personal email address for signup, we will replace this with your new email once your signed up.
Can I sell products on my website without a full shopping cart system?
Yes, If you are selling less than 10 products you will find the PayPal shopping cart a great option. To setup and sell products on your website you only need to create the "buy now" buttons in paypal, copy the button code to your website, and paypal will take care of the rest of the process buying process.
How to create a button with size options:
- log into paypal
- click on "merchant services" from the main menu
- click "website payments standard" on the left
- select "Sell single items" > create payment button
- fill out the form and select the tick box: "add dropdown menu without prices"
- fill out the size options in the box, Small, Med, Large ect..
- read over the rest of the options and press "create button" when your ready
- now select & copy the code on screen
- log into Webitor® and go to your products/t-shirt page
- type the word buttonhere where you want your button to be inserted
- go to the "Pages" tab and click the "HTML" button far right
- look through the code till you see your word buttonhere
- delete the word buttonhere and press control V to paste your code in the correct place
- press the "update" button and save the page.**** Important: you will see 2 extra boxes above your button do not delete them, they will be invisible once you exit Webitor®.
